This privacy policy explains how we handle your data. The controller is Whirlpools World One GmbH, Römerstraße 158, 78652 Deisslingen-Lauffen, Germany. Please send questions to info@worldonespa.de.
What data we collect
- Order data such as name, address, email and phone number
- Payment data needed for SEPA bank transfer
- Usage data such as IP address, date and pages visited
- Information from messages you send us
Purpose and legal basis
We process your data to fulfil orders. The legal basis is Art. 6 (1) (b) GDPR. In addition, we meet tax obligations under Art. 6 (1) (c) GDPR.
Moreover, we use data to run the shop securely. The basis here is our legitimate interest under Art. 6 (1) (f) GDPR.
Cookies and analytics
Our shop uses technically necessary cookies. They store the contents of your basket, for example. Analytics cookies are only set with your consent. You can withdraw that consent at any time.
Sharing with third parties
We pass your address to the appointed freight forwarder. Our bank receives payment data. There are no other recipients. As a rule, no data is transferred outside the EU.
Storage periods
Order data is kept for ten years because of commercial and tax law. Enquiries without an order, by contrast, are deleted after two years.
Your rights under the GDPR
- Access to stored data
- Correction of inaccurate data
- Erasure where no obligation prevents it
- Restriction of processing
- Data portability
- Objection to processing
You may also complain to a supervisory authority. The competent body is the Data Protection Commissioner of Baden-Württemberg.
Further details are in our Legal Notice and our Terms and Conditions.
Why buy privacy policy at World One Spa?
First of all, our team checks every model before we ship it. Moreover, we store the parts we sell, so repairs stay simple. In addition, you reach a real person by phone or e-mail. As a result, you know what happens after your order. For example, we confirm the delivery week in writing.
Furthermore, we plan the delivery route with you. Therefore, heavy goods reach the right room. Besides, our fitters explain the first start-up. Thanks to clear instructions, you can use the product on day one. Meanwhile, our service line stays open for questions.
Delivery, service and care for your privacy policy
- Above all, we ship insured across Germany and the EU. See our shipping terms.
- Also, you can pay by SEPA transfer. Read the payment options.
- In short, our FAQ page answers the most common questions.
- Finally, our contact page connects you with an adviser.
- Similarly, you can browse more models in our spa shop.
Of course, water care matters as well. Therefore, keep the pH value between 7.0 and 7.4. Consequently, the surface stays smooth for years. For instance, the German Environment Agency explains safe water hygiene. Overall, good care protects your investment.
